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Imagine that you need to clarify the roles and responsibilities of the team members on a project you’re managing. What tools could help you do this?
Overview An interviewer wants to see whether you know how and when to use common project management tools. This question goes beyond describing a tool, and asks for you to analyze a common situation and apply the right tools to help you resolve it. Answer ...
Imagine that I am your supervisor, and I’m putting you in charge of launching a new project. The project lends itself to a traditional waterfall approach. What should you do next?
Overview The interviewer wants to see if you know where to start when managing a project. This is a great opportunity for you to describe how you would apply your knowledge and experience to take on a new project, and set it up for success. Answer framewor...
What experience do you have in our industry?
Overview Having industry-specific experience can help you understand important things like technical jargon, business structures, and regulatory requirements. Interviewers want to know whether you have this kind of knowledge already, because it can help you b...
Tell me about a time you worked on a project in our industry.
Overview This is a way for the interviewer to get insights about your experience working in their industry. This can be especially important for roles where an understanding of technology platforms, industry standards, or government regulations are necessary....
What are you looking for from this company?
Overview Interviewers ask this question for a few reasons. First, they’re gauging your interest and enthusiasm. They’re also trying to see if your skills match up with their needs. Finally, they want to see if you can make it about them, even as you make it a...
Why do you want to work in sales?
Overview Interviewers ask this question to see if your “why” aligns with their values. Few people have a childhood dream of growing up and becoming a salesperson. They come into the profession for all kinds of reasons. Some people have noble and inspiring rea...
Walk me through your sales background.
Overview Interviewers ask this question for a simple reason: they want to uncover whether you’re actually good at what you do. It’s easy to be vague about your qualifications, both on your resume and in conversation. This question, however, is designed to dra...
How many phone calls can you make in a day?
Overview First, you’ll probably only get this question if the role you’re pursuing involves volume. Specifically, interviewers may ask you this question if the job requires a heavy dose of outbound or “cold” calling. Assuming this is the case, what they’re lo...
How did you prepare for and hit your quota goal?
Overview Certainly, interviewers ask this question because they want some tangible evidence that you’re someone who hits your goals. They also want to understand your planning skills, your selling style, and how you approach the sales process. Answer frame...
How do you deal with customer rejections?
Overview Interviewers ask this question to feel out your ability to deal with rejection. They want to know that you’ll be able to keep it together when a client or prospect pushes back, and that you have the personality and skills to either transform that “no...
Leave me a voicemail.
Overview The simple answer to this is that most SDR roles require plenty of outbound calling. And, without a doubt, this means you’ll be leaving plenty of voicemails for people who are away from their desk. They want to get a pulse on how proficient you are i...
Where would you research a prospect before you reach out?
Overview Interviewers aren’t just looking for charisma and fearlessness in the sales people they hire. They want to know that their next hire will have a measured, well-thought-out approach. In short, they want to know you’re doing your homework before you ap...
How do you address common objections when you are selling?
Overview Your interviewers want some assurance that you are comfortable handling the objections that are common to the role for which you’re interviewing. They also want to understand if you have a system when it comes to addressing objections, and a pattern ...
What kind of techniques do you use to close a sale?
Overview The short answer to this is: They want to see if you can land deals. The longer answer is that interviewers want to get a feel for how you go about approaching clients, how you manage the conversations or presentations, and the specific techniques yo...
How do you handle yourself in the face of angry customers?
Overview This question is designed to gauge how well you perform under stress. Your interviewers are also looking for signs that you’re someone who can respectfully and efficiently resolve issues and provide follow-through. Promises are great when you’ve got ...
Describe a time you had to deal with a difficult client.
Overview Your interviewers want to know if you’re effective in moving all types of prospects through the pipeline, even the more prickly among them. They want to understand how you gauge that person’s personality, readiness for your solution and potential con...
How did you overcome a difficult sales project?
Overview Interviewers want to see that you’re someone who can weather the storms that invariably arise when you work in sales. They ask this question to assess your strategy, resourcefulness, people skills, and resilience. Most of all, they are looking for st...
What do you say to a client when you under-deliver?
Overview Companies are generally not looking for the perfect salesperson. That’s a rare bird indeed. We are, after all, human. Instead, they are looking for talented, client-centric people who excel most of the time and -- when they don’t -- know how to cours...